Return Policy
alhious.The shop's Return Policy is designed to ensure customer satisfaction and provide a hassle-free experience for returns and exchanges. Please review the following details regarding Alhious.Shop Return Policy:
1. Eligibility:
Items must be returned within 30 days of purchase.
Items must be unused, in their original packaging, and in the same condition as when received.
Certain items (e.g., [list of non-returnable items]) cannot be returned.
The list is below:
Non-Returnable List
|
Customized or specially tailored garments |
Personalized printed garments |
Waterproof and windproof jackets |
Clothing made of special materials or designs (e.g., leather, silk, etc.) |
Promotional or clearance items |
2. Return Process:
To return an item, please contact our customer service team via email at service@cvisoil.shop.
Please provide your order number, reason for return, and any relevant details.
Our team will guide you through the return process and provide you with a return shipping label if necessary.
3. Refund or exchange:
Upon receipt and inspection of the returned item, we will notify you of the approval or denial of the refund or exchange.
Refunds will be made within [15 days] with the original method of payment.
Subject to availability, if a different size or color is required.
4. Shipping:
Customers are responsible for return shipping costs unless the return is due to our error.
We recommend using a trackable shipping service for returns to ensure the item arrives safely.
5 . Contact Us:
If you have any questions or concerns about our return policy, please contact us at service@alhious.shop.
Please note that this return policy is subject to change, and we reserve the right to update it as needed. Thank you for shopping with us and we appreciate your understanding and cooperation with Alhious. shop return policy.
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